Baji88 Privacy Policy — How We Protect Your Data

1 Introduction

Baji88 ("we", "us", "the Platform") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains in plain language what personal data we collect from you, how we use it, with whom it may be shared, and what rights you have in relation to your own information.

This policy should be read alongside our Terms and Conditions, which govern the broader use of the baji88 platform. Together, these two documents form the basis of the relationship between you and baji88 regarding data and account use.

If you have any questions about this policy or about how your data is handled, the contact details for our support team are provided at the end of this page.

2 What Personal Data We Collect

The types of personal data we collect depend on how you interact with baji88. The main categories are:

3 How We Collect Your Data

Baji88 collects data through several channels depending on your activity:

• Direct submission: Information you provide when registering an account, completing identity verification, making a deposit or contacting our support team.
• Automated collection: Technical data collected automatically during each session — including IP address, device identifiers and browser information — used for security monitoring and fraud prevention.
• Payment processors: Transaction reference data received from JazzCash, Easypaisa, Raast or bank transfer partners when a deposit or withdrawal is initiated.
• Cookies and tracking: Session and preference data collected via cookies when you browse the platform. See Section 7 for full details on our cookie use.
• Verification partners: Where identity or age verification requires it, data may be cross-referenced with third-party identity verification services.

4 Why We Use Your Personal Data

Every use of your personal data on baji88 has a specific purpose. We do not process data without a clear reason tied to platform operation or legal obligation. The main purposes are:

• Account management: Creating and maintaining your baji88 account, authenticating your login and managing your account settings.
• Transaction processing: Handling deposits and withdrawals in PKR via your chosen payment method, and maintaining accurate account balance records.
• Identity verification: Confirming your age and identity as required to comply with our minimum age policy (18+) and anti-fraud procedures.
• Fraud prevention and security: Detecting suspicious activity, preventing unauthorised account access and identifying potential abuse of bonuses or promotions.
• Customer support: Responding to queries, resolving account issues and managing complaints.
• Responsible gaming: Monitoring account activity to support responsible gaming tools such as deposit limits and self-exclusion. If patterns of concern are identified, support resources may be made available to you.
• Marketing (opt-in only): Sending promotional communications about bonuses, cricket and PSL betting events, or new platform features — only where you have opted in to receive such communications.
• Platform improvement: Analysing aggregated usage data to improve platform performance, game offerings and user experience.

5 Data Sharing and Third Parties

Baji88 does not sell your personal data. However, to deliver our services effectively, we work with a limited set of third-party partners who may process some of your data on our behalf:

• Payment service providers: JazzCash, Easypaisa, Raast and banking partners receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification services: Third-party KYC providers may receive copies of your identity documents to assist with age and identity verification. This is done under data processing agreements that restrict how they may use your data.
• Technology and hosting providers: Our platform infrastructure relies on hosting and technology partners. These providers have access to server-level data under strict contractual confidentiality obligations.
• Game software providers: In the casino and live casino sections, game providers may receive a session token and player ID to deliver the game. They do not receive your full identity or payment details.

In all cases, third-party sharing is limited to what is strictly necessary for the specific service being provided. We do not permit third-party partners to use your data for their own marketing purposes.

6 Data Retention

Baji88 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:

• Account and identity data: Retained for the duration of your account and for a period after closure as required by standard record-keeping practice.
• Transaction records: Financial transaction records — deposits, withdrawals, PKR balances — are retained for a standard accounting and audit period.
• Communication records: Support interactions and email exchanges are retained for a reasonable period to allow for follow-up and complaint resolution.
• Device and session data: Technical logs are retained for a shorter period, primarily for security monitoring and fraud detection.

Once the applicable retention period has passed and there is no ongoing legal, fraud investigation or dispute reason to retain the data, your personal information will be deleted or anonymised in a way that it can no longer be linked back to you.

7 Cookies and Tracking Technologies

Baji88 uses cookies and similar technologies to operate the platform, maintain your session and improve your experience. Cookies are small text files stored on your browser or device when you visit the platform.

The types of cookies used on baji88:

• Essential cookies: Required for basic platform functionality — including keeping you logged in, maintaining your bet slip state and ensuring secure session handling. These cannot be disabled without affecting core functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where users spend time and how the platform performs across different devices. This data is aggregated and not linked to individual identities.
• Preference cookies: Remember your settings and preferences — such as language preference or display settings — so you do not have to re-enter them on each visit.

8 Data Security

Baji88 applies technical and procedural security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• Encrypted connections (HTTPS/TLS) for all data transmitted between your browser and our platform.
• Access controls that limit who within the baji88 team can view personal account data, based on role and necessity.
• Regular security monitoring of platform systems to detect and respond to unusual activity.
• Secure storage practices for identity documents submitted during verification.

While we apply robust security measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your baji88 account and do not share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.

9 Your Rights Over Your Data

As a baji88 account holder, you have a number of rights in relation to your personal data. These include:

• Right to access: You can request a summary of the personal data baji88 holds about you at any time.
• Right to correction: If any of the personal data we hold about you is inaccurate or out of date, you can request that it be corrected. For most account details, you can update these directly through your account settings.
• Right to deletion: You can request deletion of your personal data. Note that where data is required to be retained for fraud prevention, legal compliance or ongoing financial record-keeping, full deletion may not be immediately possible.
• Right to opt out of marketing: You can opt out of promotional communications from baji88 at any time through your account notification preferences, without affecting your ability to use the platform.
• Right to account closure: You may close your baji88 account at any time by contacting support. Data retention following closure is as described in Section 6.

To exercise any of these rights, contact our support team with your account details and a clear description of your request. We aim to respond within a reasonable timeframe.

10 Minors and Age Restriction

Baji88 is strictly an adults-only platform. The minimum age to register and use any part of the platform — including sports betting, casino games, bonuses and the VIP programme — is 18 years.

We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the account registration and KYC process. If we become aware that a user under 18 has registered an account, that account will be immediately closed, all data associated with it will be deleted and any funds — including winnings — will be forfeited.

If you believe a minor has gained access to a baji88 account, please contact support immediately so that appropriate action can be taken.

11 Changes to This Privacy Policy

Baji88 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our security practices or other relevant developments. When we make material changes, the "last updated" date at the top of this page will be revised.

Where changes are significant, we may notify active account holders via the platform or by email. Continued use of baji88 after an updated policy has been published constitutes your acknowledgement of the revised policy.

We encourage you to check this page periodically so that you are always aware of how your data is being handled.

12 Contact and Data Enquiries

For any questions, concerns or requests related to your personal data and this Privacy Policy, please contact the baji88 support team. You can reach us through the live chat feature available on the platform, or via the email address listed in the footer of this page.

When submitting a data request, please include your registered account email address and a clear description of your request so we can handle it promptly.